Frequenty Asked Questions

1. What is this Service?

City Express Money Transfer offers you a quick, reliable and secure way to send money to anyone in Nepal. Money remitted from anywhere in the world can be instantly cashed through the more than 2500 counters anywhere in Nepal.

2. How long does it take to reach my money?

The entire transaction is completed online and within a few minutes .Your money reaches to the destination within seconds and your beneficiary can collect the money from our nearest counter at the same time.

3. Is my money safe?

It uses the state of art technology and its operation is done through secure Banking Channels. The money is delivered to the beneficiary with the proper identification only hence the money is delivered to your beneficiary safely.

4. Does my beneficiaries are informed?

The receiving agent of City Express Money Transfer calls to the beneficiary to collect their money. The sender can also give the information to their beneficiary by themselves For any other information, customers may contact to the City Express- Customer Support Cell with Toll Free Number 16600-11 12 13.

5. Why choose this service?

It provides the easiest way to receive the money within a few minute and agents are located in every part of Nepal. This service offers the best exchange rate and lowest charges.

6. What are the payment modes offered by City Express Money Transfer?

Money remitted from anywhere can be instantly cashed across the city express counters available in the Nepal. We make sure that the remittance gets to where it's needed without any complication.
The Remitter can also choose to deposit the amount directly on the beneficiary's bank account. We can instantly deposit money transferred from anywhere in the world to the remitter's bank account here in Nepal within 24 hours. For this we have corresponding relation with all major banks and financial institution in Nepal.

7. Does my beneficiary will be charged?

Since the remitter is charged while sending the money, the beneficiary is not charged any cost while receiving the money. They can collect the money at the nearest outlets according to their convenience at absolutely free and within a minute.

8. How do I know about the status of my money transfer?

You can track the status of the transaction on our website and we also send the SMS confirmation of the receipt of money to sender.

9. Do you share my personal information with other organization?

We believe in customer privacy. So, we don’t share any information with other organization.

10. Is there a limit on the amount that I can transfer to my recipient?

Yes, there is a certain limit according to the rules and regulation of respective sending country and Rastra Bank of Nepal. We adhere same rules and regulation.

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Remitting Partners

Money Gram Rush Money Express Almana Exchange W. L. L. AL MIRQAB EXCHANGE CO. W.L.L. ARAB NATIONAL BANK City Exchange Company GULF EXCHANGE COMPANY ISLAMIC EXCHANGE COMPANY Laxmi Bank Express Money Transfer Placid Express Worldwide Money Transfer SBI REMIT Transfast Worldwide Money Transfer TML Remittance SMJ Remit Xpress Money Choice Money Transfer